📋 Information We Collect

When you visit bucherchem.in or place an order with us, we may collect the following types of information:

• Full name and contact details (email address)
• Billing and shipping address
• Order details and purchase history
• Messages sent through our contact form
• Browser type, IP address and pages visited (via cookies)

🎯 How We Use Your Information

We use the information we collect only for legitimate business purposes:

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to your enquiries and support requests
• To improve our website and product offerings
• To comply with legal and regulatory obligations

We do not sell, rent or trade your personal information to any third party for marketing purposes.

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

• Essential cookies — required for the website and shopping cart to function
• Analytics cookies — help us understand website traffic and usage patterns
• WooCommerce cookies — used to manage your cart and checkout session

You can disable cookies through your browser settings at any time, though this may affect certain features of the website.

🔗 Third Party Services

We use trusted third party services to operate our website and process orders. These include:

• WooCommerce — for order and payment processing
• Google Analytics — for website traffic analysis
• Payment gateways — for secure transaction processing
• Shipping partners — to deliver your orders across India

These services have their own privacy policies and we encourage you to review them. We only share the minimum data necessary for them to perform their services.

🔒 Data Security

We take the security of your personal data seriously. Our website uses SSL encryption to protect data transmitted between your browser and our server. Access to your personal information is restricted to authorised personnel only.

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but we are committed to maintaining appropriate safeguards.

✅ Your Rights

You have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at sales@bucherchem.in.

👶 Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

✉️ Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy